Privacy Policies List

Last updated: October 5, 2025

This Privacy Policy explains how Next Journey Orthopaedics & Wellness (“we,” “us,” or “our”) collects, uses, and protects information when you use our website nextjourneyortho.com. This policy applies to website visitors and online interactions. It is separate from our HIPAA Notice of Privacy Practices that explains how we handle protected health information (PHI) in our medical practice.

Next Journey Orthopaedics & Wellness
8255 Greensboro Drive, Suite 150, McLean, VA 22102
Phone: (571) 416-8244 · Email: nextjourneycares@nextjourneyortho.com

This website policy covers information collected through our public site and online tools embedded on it. For PHI created or received in our role as a healthcare provider, please see our HIPAA Notice of Privacy Practices. Do not submit PHI via general contact forms or email.

Information you provide, including contact details you submit in forms and preferences. Information collected automatically, including device/usage data, cookies, and analytics if enabled.

We use information to operate, maintain, and improve the site and its security; respond to inquiries and scheduling requests without PHI in public forms; measure site performance and understand what content helps patients; comply with legal obligations; and enforce site terms.

Where applicable: consent for analytics cookies, performance of a request, and legitimate interests for security and quality improvement balanced with your rights.

Essential cookies support site operation. With your consent, we may use analytics such as Google Analytics. Manage preferences via our cookie banner or browser settings and see vendor opt-outs.

We do not sell personal information. Some tools such as maps, fonts, and call-tracking may receive limited technical data to provide their service. Third-party sites have their own policies.

We share data with service providers under contracts requiring confidentiality and limited use, including hosting, email, security, and analytics, or as legally required.

Virginia (CDPA) & U.S.: rights to access, correct, delete certain personal data, and opt out of targeted advertising if used. Submit requests to privacy@nextjourneyortho.com. We will verify and respond per law. EU/UK GDPR: access, rectification, erasure, restriction, portability, objection, and withdrawal of consent where applicable.

We currently do not respond to DNT signals. Use cookie controls and vendor opt-outs.

We retain website data only as long as necessary for the purposes described or as required by law. Aggregated, de-identified data may be retained for analytics.

We implement reasonable administrative, technical, and physical safeguards appropriate for a website environment.

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 online.

Your information may be processed in the U.S., where laws may differ from those in your jurisdiction.

Email privacy@nextjourneyortho.com or write to our McLean address above.

If you provide your mobile phone number and consent to receive text messages from Next Journey Orthopaedics & Wellness, we may use SMS/text messaging to communicate with you about appointment scheduling, appointment reminders, care coordination, patient inquiries, billing or records follow-up, office updates, and related customer care communications.

SMS consent is optional and is not required as a condition of receiving medical care or services from Next Journey Orthopaedics & Wellness.

SMS consent and mobile phone numbers are not shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes. We may use service providers to help deliver text messages, but they are only permitted to use information as needed to provide messaging services on our behalf and must protect the information appropriately.

You may opt out of SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us at (571) 416-8244 or NextJourneyCares@nextjourneyortho.com.

Message and data rates may apply.

Messaging frequency may vary.

By consenting to receive SMS/text messages from Next Journey Orthopaedics & Wellness, you agree to receive customer care and informational text messages related to appointment scheduling, appointment reminders, care coordination, patient inquiries, billing or records follow-up, office updates, and related practice communications.

Messaging frequency may vary. Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or contact Next Journey Orthopaedics & Wellness at (571) 416-8244 or NextJourneyCares@nextjourneyortho.com.

Your consent to receive SMS messages is not required as a condition of receiving medical care or services.

SMS consent and mobile phone numbers are not shared with third parties or affiliates for marketing purposes.

Please review our Privacy Policy at https://www.nextjourneyortho.com/privacy-policies.

You will be given an option to check a box. By checking this box, you consent to receive customer care and informational SMS/text messages from Next Journey Orthopaedics & Wellness related to appointment scheduling, appointment reminders, care coordination, patient inquiries, billing or records follow-up, office updates, and related practice communications. Reply STOP to opt out; Reply HELP for support; Message and data rates may apply; Messaging frequency may vary. Visit https://www.nextjourneyortho.com/privacy-policies to see our Privacy Policy and SMS Terms & Conditions.

The SMS consent checkbox must be separate from general communication consent, unchecked by default, and optional. The phone number field should not automatically enroll the patient in SMS messaging.

The form collecting SMS consent must include a phone number field.

Next Journey Orthopaedics & Wellness obtains SMS consent through website and/or patient intake forms. The SMS consent checkbox is separate from other communication consent, unchecked by default, and optional. The form includes a phone number field and the SMS consent disclosure shown on the website.

Thank you for opting into SMS messages from Next Journey Orthopaedics & Wellness. Reply HELP for support. Reply STOP to opt out. Message and data rates may apply. Messaging frequency may vary.

Next Journey Orthopaedics & Wellness: For assistance, call (571) 416-8244, email NextJourneyCares@nextjourneyortho.com, or visit https://www.nextjourneyortho.com. Reply STOP to opt out.

You have opted out of SMS messages from Next Journey Orthopaedics & Wellness. You will receive no further SMS messages. Reply START to opt back in.

Capture a screenshot showing the phone number field, unchecked optional SMS checkbox, and the full SMS disclosure language.

Before resubmitting, publish the SMS privacy and SMS terms sections on the public page, remove duplicate Do Not Track sections, confirm all links work, and make sure the exact SMS consent checkbox language is visible on the public opt-in form URL submitted to RingCentral.